At Sapphire Stores, we are committed to delivering your order swiftly and efficiently. Once you place your order, you will receive a verification link on your mobile number for confirmation. Your order will only be processed after it has been verified by you.

You will receive tracking details via email once your order has been dispatched. For Cash on Delivery (COD) orders, please ensure payment is made to the delivery rider before opening the package.

Local Orders

Standard Delivery Timeline:

• Delivery time for Karachi is typically 2 to 3 working days.
• Delivery time for other regions of Pakistan is between 3 to 5 working days.
• Please note that during peak sales periods, delivery may extend to 5 to 7 working days.

Delivery Charges:

• A flat shipping fee of PKR 199 applies to all orders nationwide.
• Enjoy free shipping on orders above PKR 5000.

If a shipment is held by customs in the destination country, the customer is responsible for providing any necessary documentation for clearance. Sapphire Stores cannot be held liable for refunds in cases where the parcel is not cleared by customs.